One Place Support

No. You can browse every business, search, open the map and view listings without signing in. You need an account only to place an order, book an appointment, message or call a business, leave a review, or list something of your own.

With your username and password. Tap Account, then Sign in. If you are new, choose Create account — you pick a username and a password, and nothing else is required. You can also use Continue with Google.

Accounts created before usernames existed still sign in with the phone number they were made with.

One Place shows what is physically around you, so an empty list usually means the app does not know where you are, or there are no listings in your area yet. Check that location permission is allowed in your device settings, then pull down to refresh. You can also tap the location name at the top of the home screen to choose a saved place instead.

There is no automatic password reset yet. Email us with your username, and with the email address or phone number saved on the account if you added one, and we will help you regain access. If you signed in with Google, just use Continue with Google again — there is no password to forget.

Open a business, choose what you want and send the order. The business reviews it and either accepts it, proposes a change (removing anything they cannot supply), or declines with a reason. You will be notified either way. Nothing is charged in the app — you pay the business directly.

No. One Place does not process payments. Bills are a record only; you settle with the business in person or by whatever method you both agree on.

Only verified customers — someone with an accepted order, an accepted booking, or a bill from that business. Chatting or calling alone does not qualify. A one or two star rating must include a written reason. This keeps ratings honest.

No. Calls run inside the app over the internet. No phone number is exchanged in either direction.

Allow notifications for One Place in your device settings, and make sure you are signed in — a device is only rung once it is registered to your account. On Android, also check that battery optimisation is not restricting the app, since some phones stop delivering alerts to apps they consider idle.

Tap the My Business tab and follow the step-by-step form. It asks one question per screen and never asks you to pick a rigid category — you describe what you do with tags, and customers find you under every matching one.

Use a stall. Everything you list stays in a single stall under your name rather than creating a new listing per item. Tap the Stalls tab, then "Sell something".

They are offers from businesses near you who chose to promote them locally. There is no third-party advertising network in One Place, and nothing about you is shared with advertisers. Promoted cards are labelled "Sponsored".

To show you what is actually near you and sort it by distance. You can decline and pick a location by hand instead.

There is also one optional feature for one role: if you drive a vehicle for a business, you can switch on live location sharing for a shift so the owner and tracking customers can see the vehicle move. It is off by default and you turn it off from the same screen. If you never drive for a business, you will never be asked.

The app does not collect your location in the background. Live sharing runs only while One Place is open on your screen, and pauses when you leave the app.

In the app: Account tab → Delete my account. It takes effect immediately and cannot be undone.

If you no longer have the app, use the deletion request page, or email rathoresagar26@gmail.com with the subject "Delete my account" from the address, or quoting the username or phone number, on the account. Emailed requests are actioned within 30 days. See the Privacy Policy for exactly what is erased and what is retained in anonymised form.